Inside JPMorgan Chase’s Historic D.C. Offices by Studios Architecture

The nation’s largest bank, JPMorgan Chase & Co., is also one of the oldest, tracing its origins to the late 1700’s. “Respecting history and supporting art and culture have been a part of our DNA since inception,” explains Farzad Boroumand, the bank’s executive director and global real estate head of design. It was only fitting, then, that when choosing a home base for its new mid-Atlantic headquarters, the financial institution would purchase a venerable property: the 1922 Bowen Building in the heart of D.C.’s Historic Fifteenth Street Financial District.

Much like JPMorgan Chase itself, which is a synthesis of many institutions that have merged or been acquired over the years, including First Republic Bank last month, the Bowen is a hybrid of several early 20th-century structures that had been combined and expanded in phases. Although the 12-story limestone edifice is not landmarked, its listed status and contribution to a historic district stipulated a sensitive renovation—and an equally conscientious design partner. After inviting proposals from several firms, the client selected Studios Architecture. “Studios stood out by suggesting innovative interior solutions that were appropriate to the classical exterior,” Boroumand recalls.

For JPMorgan Chase, Studios Architecture Designs a LEED-Certified HQ

The firm’s work at the LEED Silver–certified headquarters, totaling 231,000 square feet, encompassed a subterranean mechanicals level, the lobby and an adjacent ground-floor community center, four levels of employee and executive workspace, and a client center with a terrace. The primary challenge was to deliver the perfect marriage of old and new. “The client sought a modern scheme that spoke to who JPMorgan Chase is and would carry the organization, with its rich history, into the future,” says Studios board chair and principal Marnique Heath, who teamed with the client to lead the project with the support of Studios associate Ethan Levine, both architects from the firm’s D.C. office.

Many of the gestures, Levine notes, “were centered on thresholds, creating opportunities for visitors to pass into the bank and make them feel a sense of belonging.” That starts at the main entry sequence leading from Fifteenth Street. The client requested that it convey welcome and a sense of transparency, which Studios answered by introducing a glazed portal with revolving doors and, above, a glass canopy.

The Office Design Features Restored Details

Studios Architecture Creates a Flexible Workplace for JPMorgan Chase

The client center, up on the building’s 11th floor, houses various conference rooms and meeting areas as well as a generous terrace. Continuing the transparency theme, Studios carved out a double-height volume along the terrace-side perimeter, which serves as an airy waiting area. The firm also made substantial facade alterations here, expanding the glazing to create more openness and invite broader views of the Washington Monument and the White House. A new feature stair, its balustrade incorporating the same metalwork used on the ground floor, leads to the executive level on 12.

An elevator bay with tinted, mirrored panels and a series of LED mobile-esque chandeliers provides access to the three renovated floors of flexible work areas accommodating some 500 employees. Architect and client collaborated to uncover future-oriented strategies for the office proper. “We investigated entirely different models of working, incorporating features such as virtual meeting spaces and more homelike and lounge-y environments,” Heath recalls. A diversity of furniture types and finishes, along with 2,500 square feet of open lounges on each work floor, encourages staff members to access different settings as they shift activities throughout their day.

Ultimately, the Bowen Building stands as an example of how legacy institutions like JPMorgan Chase can build a framework for serving their communities on multiple fronts—one that acknowledges the past while making much-needed modern interventions to cocreate a better future for all.

Behind the Design of JPMorgan Chase’s D.C. Office

Studios Architecture: ashton allan; monica castro; kristian passanita; tammy chan; ruben smudde; jennifer hicks; jesse wetzel; katherine luxner; june zhu; maria percoco; gabriel boyajian

gordon: landscape architect

interior plantscapes: interior plantings

mcla: lighting designer

tce & associates: structural engineer

GHT: mep

columbia woodworking; jefferson millwork & design: millwork

boatman & magnani: stonework

gilbane building company: general contractor

bright chair: sofa, chairs (library)

modernfold: sliding door

B&B Italia: shelving

bernhardt design: tables, credenza (library), sofa (community center), coffee table, white lounge chairs (conference area)

spinneybeck: desk leather (lobby)

shickel corporation: custom screens

flos: custom pendant fixtures (lobby, client center)

bendheim: custom paneling (elevator lobby)

tech lighting: chandeliers

whitegoods: cove lighting

Stellar Works: armchairs (waiting area)

cassina: table

emerald ironworks: custom stair

planter­worx: custom planters (waiting area, terrace)

pilkington: glazing (exterior)

boon edam: revolving door

alpolic: canopy

skyfold: retractable walls (community center)

Lambert&Fils: globe pendants

vibia: pendant fix­tures

datesweiser: worktables

arper: chairs

martin brattrud: banquettes

9wood: ceiling panels (com­munity center, office entry)

londonart: wall­covering (conference area)

walter knoll: blue lounge chairs

axis lighting: linear pen­dants (conference area, lounge)

BuzziSpace: dome pendant (lounge)

spacestor: cus­tom shelving

stylex: coffee table

Scandinavian Spaces: lounge chairs

muuto: sofa, ottomans

astek: wall­covering

naughtone: two-tone sofa

milliken: carpet tile (lounge, workspace)

Andreu World: tables (ter­race)

Janus et Cie: stools, chairs, sofa

Tuuci: umbrella

stepstone: pavers

andrew neyer: pendant fixtures (office entry)

adler display: environmental graphics

Greenmood: petrified moss

viccarbe: benches

herman miller: task chairs (workspace)

knoll: workstations

armstrong: ceiling tile

applied image: privacy graphics

evensonbest: furniture supplier

transwall: glass partitions

guardian glass: exterior glazing, fins

kawneer: curtain wall, storefront system

ege: carpet tile, rugs, broadloom

Sherwin-Williams: paint

HOK Creates a Streamlined Office for a Freight Rail Operator in Atlanta

Transportation company Norfolk Southern Corporation traces its history back to 1827. But today it’s firmly rooted in the 21st century. Its subsidiary, Norfolk Southern Railway Company, which oversees 19,000 miles of train tracks across 22 states, relies on technology to ensure safety, move goods efficiently, and reduce fuel emissions. But to be innovative and nimble—and attract top coders and engineers—NS needed to consolidate into a state-of-the-art headquarters. For decades, the corporation was based in Norfolk, Virginia, but its operations and technology teams were in Atlanta. In 2018, NS decided to bring everyone together, and HOK won the bid for the interiors of a new 750,000-square-foot complex in Midtown Atlanta’s Tech Square.

“The client didn’t want this to be treated like a train museum,” HOK firm-wide director of interiors Tom Polucci begins. “The existing buildings had beautiful models of locomotives, but NS said, ‘No, we’re more sophisticated than that.’” Betsy Nurse, HOK Atlanta’s director of interiors, adds: “Norfolk Southern sees itself as a tech company, not a railroad company.” The client envisioned a timeless concept where track workers and administrators alike would feel at home, with ample flex spaces to help the 3,000 on-site employees meet and collaborate. Robust amenities—fitness center, food hall, game room, childcare center—would help the company compete for talent against the likes of Google.

With architecture by Pickard Chilton, the ground-up headquarters is composed of two office towers (10 and 17 stories tall) joined by a five-story podium, which houses the lobby, amenities, and parking. HOK was at the table from the beginning and helped shape some of the architectural solutions, especially in the podium. The parking deck constrained the volume that would become the lobby, which could have been one to three stories high. “We studied different options and how the floors wove together,” Polucci says. The team landed on a 32-foot-high lobby that’s open to loungelike collaboration zones on the second floor and creates energy and buzz. This gave HOK the opportunity to create a monumental circular stair, the defining element of the interior.

The firm conceived of the stair as an iconic sculpture that would make the headquarters unique. Its ribbon of Corian-clad steel twists from the ground floor to the fourth, but the white-oak treads only begin on level two. In the lobby—detached from the stairs for security reasons—the Corian curls to wrap the reception desk. “Our goal was a pure form,” Polucci says. “The ribbon is consistent all the way up; it doesn’t flatten out at each floor.”

The stair grew out of the idea of movement, the guiding theme of the project. “Norfolk Southern was looking to celebrate the idea of motion in subtle, special ways,” Polucci notes. Outside the building’s entrance, a site-specific sculpture evokes tunnels and curved tracks in weathering steel. Nurse points out that the artwork is right outside the lobby, where you can see its relationship to the stair: “One is super refined, the other is raw.”

Artwork populates the interior, as well. In the ground-floor café, which is open to the public, there’s a 19-foot-high mural by HOK’s Experience Design team of a train on a track under a golden moon. Nearby, a painting by local artist María Korol hangs at the end of the main elevator lobby.

On the fourth floor, the stair terminates in front of the network operations center, which is like an air-traffic control room for trains. “From a visitor experience, it tells a story, because you land at the heart of the facility,” Nurse says. The room vividly channels the concept of motion with angular pendant fixtures and 2,000 feet of recessed LED strips that streak across the ceiling and down the walls. The center, which operates 24/7, also glows with blue lighting chosen to be soft on the eyes of dispatchers staring at screens all day.

Employees come together in the fifth-floor canteen that doubles as an all-hands meeting space. Designed like a food hall with six different vendors, it sits between two outdoor terraces; one has a retractable glass wall so the spaces can flow together. Totaling 55,000 square feet, the outdoor areas include another terrace by the gym on the floor below, where employees can do laps on circular walking paths. “Movement is also important to Norfolk Southern from a health and wellness perspective,” Nurse states. Glass-walled stairs in both towers further encourage physical activity.

While the array of amenities might seem like a post-pandemic bid to lure workers back to the office, the program had already been in place. The headquarters was mid-construction in March 2020, and Norfolk Southern stuck to the plan—even keeping a permanent desk for each employee. “That was a key tenant from the beginning,” Annie Adams, Norfolk Southern’s chief transformation officer, says. “It was important that everyone have a space to call their own.” The company, which had a phased move-in that began last fall and was completed in April, had always planned on accommodating hybrid work; meeting rooms are wired to connect remote participants seamlessly. Adams estimates that the headquarters is typically at 80 percent capacity. For her, the project’s success goes well beyond its anticipation of flexible work schedules. “The design reflects who we are and where we’re going,” she says. The future of freight rail, it seems, is right on track.

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HOK: danielle schmitt; kay sargent; diana stanisic; vivien chen; richard saunders; weronika cichosz; francesca meola; crystal latham; valerie roosma; irina sai; erin ezell; emily payne; bethany foss; claire pellettiere; matt mcinerney

HKS: architect of record

OJB: landscape consultant

HOK Experience Design: custom graphics

one lux studio: lighting con­sultant

uzun + case: structural engineer

integral consulting: mep

onsite woodwork corporation: custom fabrication workshop

hitt: general contractor

masland carpets: rug (lobby)

hbf: sofa (lobby), chairs (café)

luum: sofa upholstery (lobby), chair fabric (lounge)

shaw contract: lvt (break room); rugs (break room, lounge), carpet tile (daycare)

Courtesy of Davis Furniture: tables (break room)

jamie stern design: custom banquettes

pollack: banquette upholstery

mortensen woodwork: custom screens (lounge)

curry sawmill co.: custom table

Andreu World: chairs (lounge, café)

Holly Hunt: chair (reception)

art & associates: custom light fixtures (gym entry), custom wallcovering (gym)

wolf-gordon: wallcovering (gym entry)

Bentley Mills: carpet tile (conference center)

russ bassett: workstation (operations center)

lambert & fils: pendant fixtures (café)

nydree floor­ing: floor tile (canteen)

martin brattrud: tables

sandler seating: stools

ton: chairs

nanawall: folding glass wall

atomic 50: ceiling panels (game room)

flor: carpet tile

CB2: ceiling fixtures

hightower: red chairs

ofs: ping pong table

big ass fans: fans (gym)

pliteq: floor tile

flos: track fixtures (daycare)

ef contract: lvt

Dupont: corian

basaltite: stone flooring

kährs: wood flooring

axis lighting; genled brands; hubbell; led linear; 3g lighting; usai lighting: lighting

decoustics; ritz acoustics; usg: acoustical ceilings

benjamin moore & co.: paint

Huntsman, Pfau Long, RMW, and SHoP Deliver a Five-Star Campus for Uber Headquarters in San Francisco

It’s been 12 years since Uber disrupted the transportation system with its ride-hailing technology that’s now ubiquitous. Today, the company proves itself another disruptor, this time in workplace architecture and design. Uber’s new San Francisco headquarters is a consortium of four towers, not by one or even two firms, but four internationally renowned studios. Like dating, Uber paired them in a harmonious match. For MB1 and MB2, Uber’s first commissioned ground-up headquarters, SHoP Architects conceived the original building plan, and then RMW came aboard for interiors. Huntsman Architectural Group was mainly responsible for the interiors of MB3 and MB4, originally created on spec by Pfau Long (which has since merged with Perkins&Will). Then Huntsman and RMW collaborated with Uber on the campus master plan. MB, by the way, stands for Mission Bay, the city’s burgeoning, formerly industrial neighborhood. As for stats: MB1 is 11 stories, MB2 seven, including the partially enclosed rooftop, and buildings three and four rise 11 stories each. All told, interiors total just over 1 million square feet and will eventually bring together some 6,000 staffers. “We saw this as an opportunity to unite employees within a campus setting rather than have them scattered throughout the city,” begins Uber director of workplace and real estate Tracie Kelly, who worked alongside project executive Michael Huaco, Uber’s VP of global real estate. As for the design teams? “It was a happy marriage,” Huntsman associate principal Nicole Everett reflects.

On a grand scale, Uber is conceived as a micro-city, one within and connected to the urban area at large where the two pairs of towers align. This micro-city breaks down into boroughs signified by the towers, communities analogous to floors, and neighborhoods as sig­naled by teams. It’s a broad organizational device allowing for—and encouraging—qualities of contributing to a “sense of place bring­ing people together to a positive environment,” Alison Woolf, also a Huntsman associate principal, notes.

Thus everyone, no matter where their location, experiences a shared panoply of indoor-outdoor junctions: public spaces, collaboration areas, and quiet zones in the form of libraries, wellness facilities, terraces, cafés, and break rooms—specifically designed to be communal and active, or focused and calm. Each pair of buildings shares an approximately 30,000-square-foot cafeteria, supplemented by four coffee bars. All together the setting offers a work-from-anywhere scenario, albeit one with dedicated workstations, indicative of an autonomous office paradigm. The fact that each environment presents a uniquely textured fabric induces folks to interconnect and continuously explore the entire campus—much as they would San Francisco’s heterogenous streetscape.

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Given their origins, the two sets of buildings are entirely different. Logic has the introduction start at MB1 and MB2, since the gateway to the campus occurs at the latter. Double-glass facades create layered transparency as a vertical atrium weaving through all floors be­tween the two skins—and a literal and metaphorical connection to the city. The design teams refer to this interstitial space as solariums, for gathering or working. “They give people the choice to choose their own adventure,” SHoP associate principal Shannon Han says. They also add the asset of fresh air. Computer-controlled, operable windows respond to weather conditions creating what she terms “breathing facades.” Yet, adds RMW design principal Hakee Chang, “We were essentially presented with 17 different floor plates due to the various ways in which the solariums engage with the building core.” Unlike typical buildings with a central core, he continues, “Circulation is concentrated along the sides to high­light the bridge connections.” Two reflective glass sky bridges, mirrored on the bottom and visible from outside the buildings, span levels four to six and five to seven with pathways both covered and uncovered.

Inside, the main lobby is a digital experience. “Conduits run from the feature wall behind the 40-foot-long concrete desk, up to the ceiling and along the length of the space,” RMW senior designer Jenna Szczech explains. Then come choices. Grab a coffee or proceed directly to the events space occupying most of the rest of the floor. Like moths to a flame, visitors are pulled to it, since it’s wrapped in a backlit and perforated white screen. Inside, the room is multifunctional and divisible, made so by an accordion-pleated partition that can rise to the ceiling.

These are two of what RMW calls “iconic spaces,” meaning places with campus-wide draw. The cafeteria is another. In MB2, it occupies the entire second floor in a setting every bit the hip restaurant: polished concrete flooring, serpentine white-oak banquettes overlooked by a curvaceous installation of acrylic tubes, and brass floater strips. Up on the sixth floor is the second and main events space. The Forum, preceded by an icy white pre-function environment with a mossy back wall hinting at the rooftop terrace above, counts as an all-hands venue. “The architecture is a beauty,” Szczech states. Indeed it is: a bright, double-height room enclosed on two sides by a floor-to-ceiling window system capped by a grid of skylights.

Work areas, with each team neighborhood introduced by a “front porch” and privy to break rooms, are focused and calm. Quieter still is the cobalt cocoon punctuated by oak and walnut millwork. Sssh, this is the fifth floor’s head’s-down library devoid of any AV component. What’s missing from this complex scenario? Art, as true walls are scarce. For that, all commissioned from locals, cross over to Huntsman’s component. The two buildings face each other across a plaza; MB3 has a terrace off its seventh floor. While the SHoP-RMW parcel has built-in wow factors, “We had to create these spaces after the fact,” Woolf recalls.

For starters, the firm cut through slabs in multiple locations. Now both structures have double-height lobbies, the larger with a slatted wood statement stairway, the smaller a cube framed with dichroic glass tubes, their colors changing according to one’s viewing stance. The ceiling above the bleachers, beneficiary of a cutout between floors four and five, has more fluctuating colors. A double-height break room, itself a novel amenity for the top 10th and 11th floors, has a fiber artwork extending upward over the expanse. Meanwhile, a vibrant, multi-panel painting is installed at the connector stair from yet another break room to the wellness suite.

Uber is particularly proud of this initiative. Almost every floor campus-wide has a mother’s room, but the big push is the mirrored studio for yoga, barre, or dance classes with a bird’s-eye view of the terrace below thanks to glass sliders. There are also adjacent pre- or post-workout chill zones that beckon with hanging wickerlike chairs.

Back inside, the cafeteria serving this part of the quad is anything but corporate. It presents a cheeky take on the green wall with verde tiles. The ceramics combine with stitched, white-bolster fabric to form a dimensional divider between servery and seating. Post-prandial, staffers can head to MB4’s makers’ room for collaborative work or MB3’s library for heads-down work. This version is “a digital and tech-enabled space prompting different neurological stimuli,” Woolf says. Regardless, Huntsman paid some homage to the old-school library format by furnishing it with long tables and carrels. It turns out, some things don’t need disrupting.

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huntsman architectural group: david link; david meckley; rene calara; adam murphy; greg dumont; edna wang; jena kissinger; saruyna leano; amy stock; sierra goetz; hadley bell; patrycja dragan; david hevesi; julio gutierrez; edward sweeney; elias horat; pam robinson; takrit jirawudomchai; joanna heringer; eric nelson

RMW: terry kwik; karen letteney; jin park; owen huang; britni williams; darren barboza; janet braden; sal wikke; oscar catarino; felice rosario; gloria n. rasmussen; annette litle; josh carrell; maurice farinas; jonathan chow; yinong liu

quezada architecture: architect of record (core, shell)

alfa tech: lighting consultant, mep

there: graphics consultant

swa group: landscaping consultant

hush: digital experience design

thornton tomasetti: structural engineer

salter: acoustical engineer

atelier ten: leed consultant, well consultant

acco: mep

mission bell; montbleu: woodwork

concreteworks: concretework

dpr construction; truebeck: general contractors

Yellow Goat Design: custom screen (events space); custom ceiling installation (cafeteria)

steelcase through west elm workspace: bench, tables (lobby)

zehnder rittling: ceiling panels (library)

Interface: carpet tile

Allied Maker: sconces

watson: table

muuto: armchairs

gus modern: side chairs

& Tradition: stools

associated terrazzo co.: flooring (pre-function)

apparatus: pendant fixtures

menu: stools

skandiform: chairs

kristalia: table

filzfelt: acoustic wall panels

designtex: banquette back fabric

Knoll Textiles: banquette seat fabric

minus tio: tables (event space)

arper: stacking chairs

decoustics: ceiling panels

carnegie: wall panel fabric

bendheim: glass panel (break room)

martin brattrud: custom banquettes

global lighting: pendant fixtures (cafeteria)

molo: pendent fixtures: (coffee bar)

goldray industries: dichroic glass panels

pedrali: chairs

west coast industries: tables

muuto: stools (coffee bar, break room, counter)

hbf textiles: cushion fabric (stadium seating)

fermob: chairs (terrace)

kettal: sofas

CB2: tables

landscape forms: custom trellis

woodtech: tables, benches (makers’ room)

solid manufacturing co.: stools

lightolier: ceiling fixtures

ton: chairs (café)

V2 lighting group: pendant fixtures

statements: wall tile

geiger: wall fabric

garret: banquette fabric

sika design: hanging chairs (wellness center)

mafi: flooring

garden trellis co.: custom ceiling

Finelite: linear fixtures

schiavello: screens (library)

turnstone: tables

Hay: chairs

studio trevelyan: pendant fixtures (wellness)

caesarstone: solild surfacing

Mannington Commercial: flooring

grato: wood slats

stone source: stone

dunn-edwards paints: paint